THE EYE/COMMERCETM SOLUTION
Eye/CommerceTM, our exclusive web-based fulfillment management system, provides you:
- The ease of placing orders on-line
- Real-time order and shipping confirmation and tracking
- On-line, real-time inventory
- Customer Retention Management (CRM) reports
Gather valuable customer information and generate numerous reports to:
- View on-line inventory data
- Track usage
- Reorder products
- Monitor revenue and costs
- Allocate budget costs
- Create CRM reports
Eye/CommerceTM makes managing your fulfillment easy. It can all be done on-line:
- Accuracy of inventory
- On-line ordering, reporting, and tracking
- Orders can be received by web, email, fax, or phone
- Orders can consist of multiple items
- Orders can request shipping method
- Orders can request shipment and delivery date priorities
- Orders tracking will include confirmation, shipment mode, shipping cost, and carrier tracking details
- Ability to designate varying levels of access by managers and administrators to information on orders, usage, shipping, tracking and inventory.
- Back-orders will have a tracking mechanism at order point
- Ability to use third party billing of customer's carrier rates
- Ability to use Eye/Comm carrier rates, discounts & contracted incentives
- Ability to use multiple carriers for Domestic and International shipping
- Rush shipment handling
- Customer's billing codes for sales and marketing projects
- On-line, real-time access to inventory by SKU and lot number
- Secure system of firewalls
- Ability to manage or automate replenishment of inventory based on agreed minimum, maximum and re-order points
- Provide a dedicated support team and customer service contact