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Strategy To Outsource Fulfillment

Order fulfillment refers to the process of getting products or literature to consumers or sales reps. If your business is scaling for the first time, or your growth is testing your ability to correctly fill orders on time, it’s time to create your new fulfillment strategy. As your order volume grows, your order fulfillment gets more intense. The first decision you need to make is how much fulfillment you are capable of handling in-house. If you are getting overwhelmed, it is time to outsource fulfillment.

Fulfillment Needs To Manage Shipping Expectations

A very important key to fulfillment customer satisfaction is managing shipping expectations. Since shipping is expensive and can differ widely in deliverability it is important to address individual shipping expectations at the time an order is placed. When you effectively meet their expectations you can expect more repeat business, faster client conversions and better opportunities for upselling.