Business reply mail (BRM) is a great way to get responses since the recipient does not have to pay for the postage. Remember though, BRM may not be for everyone, so analyze your own mail volume, and if it’s low, this may not be a good choice for you. If it’s not for you, you can either try courtesy reply mail or put a stamp the actual reply piece. Overall, you’ll just need to evaluate the costs and see what will work best for you.

Steps to get started with BRM:

  • You will need to fill out an application with the post office to start using business reply mail. To fill out the required paperwork, CLICK HERE.
  • You will need pay an annual fee of $200 and then a per piece fee of $0.79 on each returned piece plus the regular postage amount.
  • Many nonprofits use courtesy reply mail (CRM), which asks the recipient to pay the postage. There are no fees from the post office for this form of reply mail.  To learn more about CRM, CLICK HERE.
  • CLICK HERE to view the specific requirements for BRM. Make sure to look at the second page as it will show you how to layout your piece and what the requirements are.
  • If you are in need of a BRM template, CLICK HERE. There are templates for both MAC and Windows formats.

You may need to contact a mail piece design analyst (MDA) to assist you. The MDA Support Center can be contacted at 855-593-6093 or send an email to

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If you have any questions call us in San Diego at 619-448-6111 or email . We are glad to help!